*Please note: an Approved Warranty claim constitutes the FREE replacement of the same or a like priced boot (in the event the same boot is not available). däv does NOT issue refunds in lieu of replacements.
All däv products have a limited 1 year warranty (from date of purchase) to be free from manufacturing defects. We strongly believe in our products and will do everything we can do make sure you have a great experience with däv. There are some exceptions to warranty claims including purchases made internationally and from 3rd party websites. Please email firstname.lastname@example.org with all required information and we will do our very best to correct the situation.
Follow the instructions below:
Please e-mail all of the following to email@example.com
-Full Ship to Address
-Copy of Receipt/ Proof of Purchase or Packing Slip
-Photo of defective product and brief description
-Style, Size & Color of defective product
-Provide your standard shoe size
-Do not dispose of or donate your boots until instructed to do so
Allow 2-3 business days for initial response.
däv rain will make every effort to ship out your replacement boots within 5-7 business days, please allow extra time for delivery.
If you have an questions please call 800-755-7682